Shipping Policy
At Totesio, we aim to provide you with a smooth and reliable shopping experience. Please read our shipping policy carefully to understand the details of how we handle your orders.
Shipping Time
- All orders will be processed and shipped within 7 working days from the date of purchase.
- Working days refer to Monday through Friday, excluding public holidays. Please keep this in mind when estimating the arrival of your order.
Shipping Confirmation
- Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your shipment’s progress.
- Please ensure that the shipping address provided at checkout is accurate to avoid any delays.
Delivery Time
- The delivery time after shipment depends on the destination and the chosen shipping method. Estimated delivery times will be provided at checkout.
- We are not responsible for any delays caused by the shipping carrier, customs, or other external factors beyond our control.
Shipping Costs
- Shipping costs will be calculated at checkout based on your location and the total weight of your order.
- Any applicable customs duties, taxes, or fees for international shipments are the responsibility of the customer.
Incorrect Address or Failed Delivery
If the delivery fails due to an incorrect address or if the package is returned to us, the customer will be responsible for the additional shipping charges to resend the item.
Questions or Concerns
If you have any questions about your order or need assistance with shipping, feel free to contact us at support@totesio.com.
Thank you for choosing Totesio! We appreciate your business and look forward to serving you.